PICKUP AND SHIPPING
All items are physically located in southern California. You are welcome to pick up your purchases. Shipping fee paid on line will be refunded for self pickups. Please email and inquire pickup address. Local delivery is also available. Please email for delivery fees.
We make great efforts in packing the pieces for shipping to help ensure safe arrival. Small items are shipped within 3 days of order, furniture a week.
Shipping is done through USPS, UPS ground or Light Freight Carrier. Large furniture and stone sculptures are shipped via Light Freight Carrier. Freight delivery is curbside only. White Glove Delivery is available upon request with additional fee.
Full Insurance can be purchased in addition to cost of shipping (highly recommended), as standard maximum UPS insurance coverage is only $100 no matter the value of the piece.
International buyers please inquire about shipping fees. Custom clearance, applicable duty, taxes, and fees are buyer's responsibility
DAMAGES
Please thoroughly examine the condition of your purchases upon delivery. All damages during transit must be reported immediately to the delivery driver. Retain a copy of his/her note clearly stating the damages. Photos of damages are needed for all claim submission.